Subject: Tech Support Candidate - Subham Singh
From: Subham Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jul 2022 23:39:28 -0400

Tech Support
Test

Name

Subham
Singh

E-mail

[email-masked]

Phone Number

(091) 7905370089

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Lucknow

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Endurance technology

Jr Engineer

July
2022

15000

Previous Employer 1

Shubham Enterprises

Sales Executive

Dec
2021

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1st- Check date and time

2nd- Clear cache

3rd- Open new tab

4th-Check setting

5th- Check your extension

6th- Use another browser

7th- Check new HTTP

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1st- swipe
Down and touch Bluetooth symbol

2nd- Touch Pair device

3rd- tap the Bluetooth device you want to pair with

4th- Auto connected

What according to you makes you a
good candidate for customer service or technical support job?

1-my attitude and my ACADEMICs

qualification

2-Soft Spoken

3-Good listener

4- Problem solver

5- helpful

6- How to engage with people

7-Team building

On a scale of 1 - 5 please rate your
fluency in spoken English

4