Subject: Tech Support Candidate - Yogender Kumar
From: Yogender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 05:04:29 -0400

Tech Support
Test

Name

Yogender
Kumar

E-mail

[email-masked]

Phone Number

(0571) 8630715446

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Aligarh

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Make sure JavaScript is enabled.

Check DNS settings.  use a VPN service.

check your extension.

change from https to http

Chack if the website is down

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Steps to
connect bluetooth speaker.

put the speaker is pairing mode.

switch on the Bluetooth on mobile phone.

wait for the phone to connect .

connect and play music

What according to you makes you a
good candidate for customer service or technical support job?

Customer service

On a scale of 1 - 5
please rate your fluency in spoken English

3