Subject: Tech Support Candidate - MUKUL AGRAWAL
From: MUKUL AGRAWAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 04:00:06 -0400

Tech Support
Test

Name

MUKUL
AGRAWAL

E-mail

[email-masked]

Phone Number

(+91) 8077179945

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

ALIGARH

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Clear Browser Cache.

Check Your System Date/Time.

Make Sure Javascript Is Enabled.

Check Your Extensions.

Change From HTTPS to HTTP.

Check if the Website Is Down

Check DNS Settings.

Use a VPN Service.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.open your
mobile  phone bluetooth

2. open your buletooth speaker.

3. search the buletooth speaker in your mobile phone bluetooth search.

4.when you find the name of your bluetoothspeaker in your mobile click on
it.

5.and then your buletooth speaker is connected to the mobile phone.

What
according to you makes you a good candidate for customer service or technical
support job?

I think , I am good for technical support
job.

On a scale of 1 - 5 please rate your fluency in
spoken English

3