Subject: Tech Support Candidate - Mohd Anas
From: Mohd Anas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 02:59:44 -0400

Tech Support
Test

Name

Mohd
Anas

E-mail

[email-masked]

Phone Number

(+91) 7505473804

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 53

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Collabera pvt ltd

Technical
support executive

1st May 2022

18800

Previous
Employer 2

Beesphere pvt ltd

Survey programmer

4th November
2021

15000

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check
whether the inserted site is correct or not.

Whether the internet is connected.

Is there proper internet speed available if not try to reconnect with another
connection.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open the Bluetooth in your mobile

Open the Bluetooth device

Search for the Bluetooth device in your phone

Connect to the device and pair.

What according to you makes you a
good candidate for customer service or technical support job?

As I'm a computer science student so I have a basic knowledge
of networking.

On a scale of 1 - 5 please rate your fluency in
spoken English

4