Subject: Tech Support Candidate - Shailja Tiwari
From: Shailja Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jul 2022 01:08:54 -0400

Tech Support
Test

Name

Shailja
Tiwari

E-mail

[email-masked]

Phone Number

(91) 6388695521

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sector 61

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I don't have any idea to troubleshoot the
program.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

If blutooth speaker is wirless... firstly we
have to turn on blutooth in ur phone and speaker both then we should definitely
check about the connectivity to the help of pairing the devices...must know
about the range it's about 10 m.

What according to
you makes you a good candidate for customer service or technical support
job?

Customer service executive or technical Support is a team of
the people who solve the problems of customer which are using the products or
services of that company.so you have to listen carefully what customer want to
say and don't interrupt them,once they stopped you can carry on and solve the
problem with a satisfactory answer to makes you a good customer service
executive.

On a scale of 1 - 5 please rate your fluency in
spoken English

4