Subject: Trainer Candidate - Avinash Jha
From: Avinash Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jul 2022 04:02:17 -0400

Tech Support
Test

Name

Avinash
Jha

E-mail

[email-masked]

Phone Number

(+91) 9971119175

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Badarpur border

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Exl service

SRA

Still working

40

Previous
Employer 1

Accretive health

Analyst

2014

Previous
Employer 2

Tbcs

Research associate

If Selected, how much time do you need
to join?

2 months

Please briefly
describe your work experience specifically in Quality?

7 years
of rich experience quality audit using qc tool.

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

Yes

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

No difficulties found yet

What
according to you makes you a good candidate for this position?

Confident, flexible, having in depth knowledge of quality
audits, knowledge of lean, asset,six Sigma,root cause analysis, transactional
monitoring, calibration, pareto chart..etc.

On a scale of 1 - 5
please rate your fluency in spoken English

5