Subject: Tech Support Candidate - Viswanath mukund Viswanath
From: Viswanath mukund Viswanath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 13:05:14 -0400

Tech Support
Test

Name

Viswanath
mukund Viswanath

E-mail

[email-masked]

Phone Number

(+91) 9014671596

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Andhra pradesh

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
MacOS
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Use a website down checker

Use a ping checker

Run step-by-step diagnostics

Conduct a Traceroute

Use network and website monitoring software

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Put the
speaker in pairing mode

Switch on Bluetooth on mobile phone

Wait for the phone to connect

Connect and Play music

What according to you makes you a
good candidate for customer service or technical support job?

Its all about attitude in addition to academic qualification,
like you should be soft spoken, good listener, problem solver, helpful, team
builder and know how to engage the people well.

On a scale of 1 - 5
please rate your fluency in spoken English

4