Subject: Tech Support Candidate - Saurabh Sharma
From: Saurabh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 08:11:14 -0400

Tech Support
Test

Name

Saurabh
Sharma

E-mail

[email-masked]

Phone Number

(110053) 9899351447

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Bhajanpura, North Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I'll check if the domain name is correct,
if it's correct then I'll check my internet settings whether my internet
connection is working or not if it's working then I'll check my browser settings
to clearify that I don't block the cookies for the site mistakenly if all the
things will ok then I'll refresh the site and try again.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1. Turn on your phone Bluetooth.

Step 2. Switch on your Bluetooth device.

Step 3. Search for available Bluetooth devices on your phone.

Step 4. Then click on the Bluetooth device name in the phone.

Step 5. It will ask you pair with the Bluetooth device then click yes.

Step 6. And now your Bluetooth device is connected with your phone.

What
according to you makes you a good candidate for customer service or technical
support job?

I think I can handle the customers greatly and
deal with them according to their problems and help them to solve their issues
with their devices with my technical expertise.

On a scale of 1 - 5
please rate your fluency in spoken English

4