Subject: Tech Support Candidate - Vineet Dabral
From: Vineet Dabral <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 07:16:51 -0400

Tech Support
Test

Name

Vineet
Dabral

E-mail

[email-masked]

Phone Number

(0120) 9711951540

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

NOIDA SECTOR 51 KENDRIYA VIHAR
APARTMENTS

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Hardware
- Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

IBM

TSE

Working

30,000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

As we are trying to open s website (www.ndtv.com)
on our browser and you will get an error. As a computer user, please tell us all
the steps you will take in logical order to troubleshoot the problem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the
screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under
"Available devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your
device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

I can listen and understand the scenario very well and then
try to resolve the issue of user.

On a scale of 1 - 5
please rate your fluency in spoken English

4