Subject: Tech Support Candidate - AMIT SINGAL
From: AMIT SINGAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 05:46:03 -0400

Tech Support
Test

Name

AMIT
SINGAL

E-mail

[email-masked]

Phone Number

(91) 9992707805

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

BAHADURGARH

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ICA EDU SKILLS PVT LTD

Assistant Manager - IT
Support

35329

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. First, I will check the internet connection of
the computer.

2. Website is from which category ( May be IT, team, block this category from
firewall)

3. Clear cache memory of the browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. First we have to switch on the speaker.

2. select Bluetooth mode on the speaker setting.

3. Switch ON the mobile Bluetooth and scan the nearest available devices when
the speaker model is visible on your mobile screen click to
connect.

What according to you makes you a good candidate
for customer service or technical support job?

Last 7
years I am working as an IT Support Engg. I am dedicated to the work.

On a scale of 1 - 5 please rate your fluency in
spoken English

3