Subject: Tech Support Candidate - Gaurav Tyagi
From: Gaurav Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jul 2022 03:33:13 -0400

Tech Support
Test

Name

Gaurav
Tyagi

E-mail

[email-masked]

Phone Number

(91) 9660865246

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

pune

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Linux

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

IBM

Application / Production Support Engineer

NA

21000

Previous
Employer 1

Star Smart connect

Desktop Support
Engineer

Agu/2020

7000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Clear browser History,

Take system Restart

Check url correct or not

Check system security

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. we have
to on Bluetooth on mobile

2. start Bluetooth

3. Search Bluetooth Speaker in mobile Bluetooth search

4. Pair both device

5. connect device

What according to you makes you a
good candidate for customer service or technical support job?

I have technical skill

On a scale of 1 - 5
please rate your fluency in spoken English

4