Subject: Tech Support Candidate - Amit Yadav
From: Amit Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jul 2022 17:18:48 -0400

Tech Support
Test

Name

Amit
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9026107238

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio
Devops , AWS

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

SDV EANGINEERING

SUPPLY CHAIN
MANAGER

30 jan 2022

25000

Previous Employer 2

Benz Hydraulic

QUALITY
ASSURANCE

1 OCT 2018

12000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all i will check my internet connection or network through i am connected to.

Second, I will clear the catch, bugs and history from my system memory.

Third, if still not giving error then I will check my permissions.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. I will switch on the speaker and it's blutooth button.

2. I will on the blutooth scanner of my phone.

3. I will pair the speaker to my phone

What according to
you makes you a good candidate for customer service or technical support
job?

1. I am very confident and enjoys to communicate the
clients.

2. My English Spoken fluency is above average but more than that i enjoyed to
learn new words and skills it  motivates and fill myself with some great
energy.

3. I am from Engineering Background that's why I always keen to solve the
technical issues also learn through it alot.

4. I feel very motivated when i satisfies the Customer or Client i take it as a
challenge

On a scale of 1 - 5 please rate your fluency in
spoken English

3