Subject: Tech Support Candidate - Nikita Prasad
From: Nikita Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jul 2022 08:20:52 -0400

Tech Support
Test

Name

Nikita
Prasad

E-mail

[email-masked]

Phone Number

(+91) 7759024592

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram Near DLF cyber
city

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ocrolus east private limited

Data
Verifier

15 April 2022

9k + incentive

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. Change
the network

2. Close the browser and try to open it again.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

On the
speaker and Click on bluetooth option in mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

As I am fresher in this field so I have a lots of interest to
learn new things. And I am a quick learner just looking for a best platform to
apply my skills.

On a scale of 1 - 5 please rate your
fluency in spoken English

4