Subject: Tech Support Candidate - saurabh Srivastav
From: saurabh Srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jul 2022 05:26:25 +0000

Tech Support
Test

Name

saurabh
Srivastav

E-mail

[email-masked]

Phone Number

(91) 8887518983

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Varanasi

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Manlitics b2b pvt ltd

Support engineer

22 may

30000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First i will check my
internet connection

Then will check brower update

Then will clear brower cache

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open my
Bluetooth

Pair device

Accpect code from both device

Connected

What according to you makes you a good candidate
for customer service or technical support job?

Good
knowledge of troubleshooting.

On a scale of 1 - 5 please rate your
fluency in spoken English

3