Subject: Tech Support Candidate - Shivangi Sahu
From: Shivangi Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 08:10:51 -0400

Tech Support
Test

Name

Shivangi
Sahu

E-mail

[email-masked]

Phone Number

(91) 7905183566

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kanpur

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Not working

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check Your System Date/Time.

Clear Browser Cache.

Make Sure Javascript Is Enabled.

Check DNS Settings.

Use a VPN Service.

Check Your Extensions.

Change From HTTPS to HTTP.

Check if the Website Is Down.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen.

Make sure Bluetooth is turned on.

Touch and hold Bluetooth .

In the list of paired devices, tap a paired but unconnected device.

When your phone and the Bluetooth device are connected, the device shows as
"Connected."

What according to you makes you a good candidate
for customer service or technical support job?

As a
fresher i have no prior experience but i am a keen learner. With my theoretical
knowledge i can say that i am hardworking, dedicated and punctual person and I
also have problem solving skills which makes me a good fit for technical support
role.

On a scale of 1 - 5 please rate your fluency in
spoken English

3