Subject: Tech Support Candidate - Rayyan Siddique
From: Rayyan Siddique <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 07:43:21 -0400

Tech Support
Test

Name

Rayyan
Siddique

E-mail

[email-masked]

Phone Number

(400008) 7021919906

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mumbai

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Linux

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1 restart device

Many basic problem can be solved by restarting a device this clears caches and
forces the device to reload web pages

2 make sure that your internet connection working or not

I open browser and enter google.com

ii if you are able to load google.com then type something in search box &
search it

iii make sure search result load properly

iv if searching doesn't work the reason is that you are not connected to
internet fix connection issue before proceeding

3 check website is down for everybody or just for me

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1Open
mobile scroll screen touch and hold Bluetooth

2 on the Bluetooth speakers bluetooth

3 tap pair new device if you don't  find pair new device check under available
device or tap more refresh

4 tap the name of Bluetooth and connect device successful

What
according to you makes you a good candidate for customer service or technical
support job?

According to me I'm a good customer handling
person and I'm confident about to help customer service issue & I'm also
confident to solve technical issue of someone to help

On a scale of 1 - 5
please rate your fluency in spoken English

3