Subject: Tech Support Candidate - Amit Paswan
From: Amit Paswan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 05:40:16 -0400

Tech Support
Test

Name

Amit
Paswan

E-mail

[email-masked]

Phone Number

(+91) 8285133218

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Vaishali Ghaziabad

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
IT Help Desk

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

KIPL

Desktop support Eng.

Oct 2018

12
K

Previous Employer 1

Wipro

Desktop Support Eng L2

Jan
2021

20
K

Previous Employer 2

Bharat IT Service Pvt
Ltd

Junior System Administrator

Serve Notice period

25
K

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

If you see any of these error
messages, it might just be a problem.

The connection was interrupted

The connection was reset

The connection has timed out

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

wipe down
from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

There are a lot of factor to be considered for someone to be a
great candidate of a customer service job. First, I think is experience, you can
always have a better trust to someone who has experience of doing something and
their achievements on that experience is a great factor too

On a
scale of 1 - 5 please rate your fluency in spoken English

5