Subject: Tech Support Candidate - Aman intekhab
From: Aman intekhab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jul 2022 02:36:39 -0400

Tech Support
Test

Name

Aman
intekhab

E-mail

[email-masked]

Phone Number

(91) 8538917519

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

HAZARIBAGH

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
VoIP
Ms
office

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro Technologies

Project Engineer

16th August

23500

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1- I will clear all the browser history and
cache,then try with different browser.

2.Change the dns settings,set to manual.

3.Check the proxy

4.Restart the system

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. power On
the bluetooth from phone and from the speaker

2.Poeer on the speaker.

3.wait for sometime,in phone it will give the lists of device available

3.Select the speaker name

4.Pair and connect

What according to you makes you a good candidate
for customer service or technical support job?

As per my
perspective,i am really good at time management and know how to work under
pressure because I have the experience of more rhan 3 years so learnt many
things due to experience.

On a scale of 1 - 5 please rate your
fluency in spoken English

4