Subject: Tech Support Candidate - Mohit Kathuria
From: Mohit Kathuria <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 17:25:35 -0400

Tech Support
Test

Name

Mohit
Kathuria

E-mail

[email-masked]

Phone Number

(91) 8375999735

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

East Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I'll try using a different browser.

Secondly, I'll research regarding what HTTP Error/Status code it's showing and
troubleshoot accordingly.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1) Power ON bluetooth speaker.

2) Enable bluetooth in settings of my mobile phone.

3) search for available devices in my mobile.

4) Click on the bluetooth speaker's name for Pairing.

5) Click on Ok.

What according to you makes you a
good candidate for customer service or technical support job?

Empathy, Patience, Soft spoken, good listener, problem
solver.

On a scale of 1 - 5 please rate your fluency in
spoken English

4