Subject: Tech Support Candidate - Sakshi Yadav
From: Sakshi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 17:25:15 -0400

Tech Support
Test

Name

Sakshi
Yadav

E-mail

[email-masked]

Phone Number

(211001) 9140284782

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Allahabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

N/A

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1. Refresh the page

2. Clear cache and cookies

3. Check cookies are enabled

4.Update the browser

5. Restart the browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Put
speaker in pairing mode

2.Switch on bluetooth on mobile

3. Search speaker name and wait for phone to connect

4. Connected and ready to use

What according to you makes you a
good candidate for customer service or technical support job?

I am confident that i am good fit for this position for
several reasons because earlier i have worked in handling customer as executive
for 2 month in infoedge  and i have great communication and problem solving
skills.

On a scale of 1 - 5 please rate your fluency in
spoken English

4