Subject: Tech Support Candidate - Happy rana Happy
From: Happy rana Happy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 09:40:32 -0400

Tech Support
Test

Name

Happy rana
Happy

E-mail

[email-masked]

Phone Number

(91) 8319056577

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurugram

Which best describes your Technical
Support capabilities

I don't have experience or skills for
Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Pinkerton

Research associate

2nd june 2022

20000

Previous Employer 1

Octopustech

Content
moderator

30 October 2021

15000

Previous
Employer 2

Bright academy

Counsellor

August
2020

12000

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will confirm the url entered is correct or not,
after that i will see what error I am getting? if it is an internet related
error I will check my internet connection and try to fix it and if I not able to
understand the error i will use google on my phone to see if I can resolve the
problem of my own. Other wise I will take help of someone who is expert into
this.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open the main settings - open Bluetooth setting
-  after that we will slide the bluetooth button towards right to switch on the
bluetooth function - as soon as the bluetooth turned on it start to search the
nearby device under it's range. - if the bluetooth speaker is turned on then its
name will be appeared in the search results of the bluetooth - we have to click
on the device name and it will start to pair with the bluetooth speaker - after
pairing with it - suppose if you play music then the sound will come from your
bluetooth speaker.

What according to you makes you a
good candidate for customer service or technical support job?

Someone who is very dedicated and have the attitude to keep
learning and improving.

On a scale of 1 - 5 please rate your
fluency in spoken English

4