Subject: Tech Support Candidate - Monika Biyani
From: Monika Biyani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 06:51:23 -0400

Tech Support
Test

Name

Monika
Biyani

E-mail

[email-masked]

Phone Number

(91) 7232887886

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Sikar, Rajasthan

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA`

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

As a computer user, if i dont able to open a
website then there are many option like it might not getting the network
properly or many people using the website at the same time so that due to sudden
loading or the site may be hack or the site can be crash then firstly check the
connectivity and their speed if both things are okay then check the message
which is display on the website

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

firstly
open bluetooth then tab to access option so we can connect easily then check the
name or bluetooth availability then we can see the name of the speaker then
connect in paring then we are ready to use the bluetooth speaker

What
according to you makes you a good candidate for customer service or technical
support job?

For Customer Service, I know how to talk in a
good and polite manner so that I can communicate with the client and in customer
service or technical support communication is the biggest factor

On a
scale of 1 - 5 please rate your fluency in spoken English

4