Subject: Tech Support Candidate - Kanwaldeep kaur Kanwal
From: Kanwaldeep kaur Kanwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 04:49:18 -0400

Tech Support
Test

Name

Kanwaldeep
kaur Kanwal

E-mail

[email-masked]

Phone Number

(+91) 9417057037

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Moga punjab

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bls international

Center coordinator

2018

12000

Previous Employer 1

Tara Infotech

Computer
facility

2014

10000

Previous Employer 2

DP School

Teacher

2011

7000

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly we will go back menu and then we will try
again to search the website.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly we
will switch on a Bluetooth and then Bluetooth  on our phone.Then Bluetooth
willsearch Bluetooth connection area when search this process then on the
phonescreen required Bluetooth password.we will fill password and then will
connect the Bluetooth with phone.

What according to
you makes you a good candidate for customer service or technical support
job?

Qualifications  and work experience

On a scale of 1 - 5
please rate your fluency in spoken English

5