Subject: Tech Support Candidate - Anamika Shukla
From: Anamika Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 03:57:13 -0400

Tech Support
Test

Name

Anamika
Shukla

E-mail

[email-masked]

Phone Number

(226021) 7408689831

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

G s Infosys

Team leader

May
2022

12000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First I'll check cable then
my second step will check network connection it's properly working or
not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

I'll use Mobile setting and there will be an
option "Bluetooth" prees for on then connect with Bluetooth speaker
name

What according to you makes you a good candidate
for customer service or technical support job?

I'll good
candidate for a technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

4