Subject: Tech Support Candidate - Ankit Singh
From: Ankit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 03:36:42 -0400

Tech Support
Test

Name

Ankit
Singh

E-mail

[email-masked]

Phone Number

(110045) 7291096114

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Uttam Nagar, delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

P.dass forging Pvt Ltd.

Quality Engineer

15.03.2020

18000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Check the settings of any Internet security
applications you use (including firewalls, anti-virus or anti-spyware programs,
and privacy protection programs). You should try to remove any permissions those
applications have for Firefox, and then add them again. For program-specific
instructions for a number of applications, see Configure firewalls so that
Firefox can access the Internet.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.)Put your
Bluetooth speaker into pairing mode. 2.)Swipe down from the top of your
Android's screen. 3.) Tap and hold the Bluetooth icon. 4.)Select the option to
pair a new device. 5)Select your Bluetooth speaker. 6.) finally connected.

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about your attitude in addition to your academic qualification, like you should
be soft spoken, good listener, problem solver, helpful, team builder and know
how to engage the people well.

On a scale of 1 - 5 please rate your fluency in
spoken English

3