Subject: Tech Support Candidate - Potharaboina Vaishnavi
From: Potharaboina Vaishnavi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 02:37:49 -0400

Tech Support
Test

Name

Potharaboina Vaishnavi

E-mail

[email-masked]

Phone Number

(+91) 8008315165

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Hyderabad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart internet connection

Disable firewall  and antivirus

Clear browser cache

Flushing or removing DNS cache

Change DNS server .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Click On Bluetooth speakers and turn on
Bluetooth in speaker then turn on Bluetooth in your mobile pair them both and
connect

What according to you makes you a good candidate
for customer service or technical support job?

I like to
interact with people and communicate.

As per job description communication is key point for this role so as I am
having good communication that leads me to handle or reslove issues of customers
in better way .

On a scale of 1 - 5 please rate your
fluency in spoken English

5