Subject: Tech Support Candidate - Ritesh Saini
From: Ritesh Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 02:35:04 -0400

Tech Support
Test

Name

Ritesh
Saini

E-mail

[email-masked]

Phone Number

(91) 7206434988

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Ambala City
,Haryana

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

Previous Employer 1

NA

NA

Previous
Employer 2

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First check network connection is working or not
if connection is proper then i will try to open another site if that site open
it means  my previous site has technical error or server down if new site not
open then their is an  issue into my computer browser i will try to upgrade my
browser software or reinstall it to solve my problem

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1>First
turn on the Bluetooth of your device then search for the available network

2>If Bluetooth speaker name available then pair it otherwise refresh and
check for name again and pair it with your device

What according to you makes you a good candidate
for customer service or technical support job?

I am
confident that I am good for this position for several reasons like my
communication skills and problem solving skills but most specifically because of
my dedication to going above and beyond in a job

On a scale of 1 - 5
please rate your fluency in spoken English

3