Subject: Tech Support Candidate - Abhay Raj Singh
From: Abhay Raj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 02:08:10 -0400

Tech Support
Test

Name

Abhay Raj
Singh

E-mail

[email-masked]

Phone Number

(91) 9170542461

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida Sector 66 near by metro 59

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Cogent E-Services

CSA

04/07/2022

16000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all check out the data connection and then we can check browser is updated or
not,  if everything is ok then behalf of error i can identify what is the exact
issue may be their server issue or any technical issue on their website, it
might be possible that Http connections are desabled on their
application.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1. Open setting then cluck on bluetooth

Step 2. Open the bluetooth check all open devices

Step 3. Select your device wait and device will connect automatically after
clicking.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me im one of the person which is curious to solve customer problem never
ignore if any of my friend device are not working or any issue, i always try to
fix that and i always get success even though take some time but at all
successfully resolved their issue, so i think im better person to support a
customer.

On a scale of 1 - 5 please rate your fluency in
spoken English

3