Subject: Tech Support Candidate - Ram Niwas
From: Ram Niwas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jul 2022 01:55:45 -0400

Tech Support
Test

Name

Ram Niwas

E-mail

[email-masked]

Phone Number

(+91) 9219108068

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Gurugaun

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
VoIP
application

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

V serv infosystem

Desktop support engineer

21
August

18896

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I have
done all hardware troubleshooting and application support and non compliance
security software and network basic troubleshooting

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a good candidate
for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your fluency in
spoken English

5