Subject: Tech Support Candidate - deepanshu sharma
From: deepanshu sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jul 2022 08:44:28 -0400

Tech Support
Test

Name

deepanshu
sharma

E-mail

[email-masked]

Phone Number

(+91) 8755142478

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

sikandrabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

technology kart

technial support
exeecutive

till date

40000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Try to check the connectivity issue first whether
internet connection is proper or not.

Then check the address of website if it is correct or not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all turn on the bluetooth of my
cellphone. Then pair the speaker with phone. After pairing mobile phone gets
connected to  speaker.

What according to you makes you a good candidate
for customer service or technical support job?

Following
SLA(Service Legal Agreement )

And do my job with full of efforts.

On a scale of 1 - 5
please rate your fluency in spoken English

5