Subject: Tech Support Candidate - Kalpna Kumari
From: Kalpna Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 05:46:18 -0400

Tech Support
Test

Name

Kalpna
Kumari

E-mail

[email-masked]

Phone Number

(+91) 9262325440

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi chhattarpur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

Azcom Infosolution pvt ltd gurgaon

As a intern

21/6/2019

20000

In your past
experience you have (select all that applies)

Did not
interact with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

When I open a website (www.ndtv.com) with the
help of browser and I got an error then I first of all I check the connection of
the system either it is connected or not if system is not connected then I first
connect the system after that I gain open any browser link Google and all then
open the website (www.ndtv.com).

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

To connect a Bluetooth speaker to mobile phone
I follow different steps.

1. Power on the speaker.

2. Open the bluetooth.

3. Open the mobile phone bluetooth and searching the  open bluetooth after
search pair the device.

What according to you makes you a good candidate
for customer service or technical support job?

To full
fill all the requirements of customer.

On a scale of 1 - 5
please rate your fluency in spoken English

4