Subject: Tech Support Candidate - Sidharth Sharma
From: Sidharth Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 05:26:11 -0400

Tech Support
Test

Name

Sidharth
Sharma

E-mail

[email-masked]

Phone Number

(91) 8743840086

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 12 gurgaon

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Policybazaar

Customer support

Till working

31

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We can check internet connections then

Clear cache memory  if still showing same error then

Clear DNS cache

Change DNS servers

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open bluetooth setting turn on bluetooth tap to
pair on device after searching your device connect with that

What
according to you makes you a good candidate for customer service or technical
support job?

Resolving technical issue in application Asap

Track issue and troubleshooting them

Manage all the system problem

On a scale of 1 - 5 please rate your fluency in
spoken English

4