Subject: Tech Support Candidate - Abhilash Singh
From: Abhilash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 03:31:42 -0400

Tech Support
Test

Name

Abhilash
Singh

E-mail

[email-masked]

Phone Number

(91) 9015068609

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Mandawali, New
Delhi

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio
Printer

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vital Radiology services

Operation Executive

15 july

16000

Previous Employer 1

Swiggy

Picker and biller

9 feb

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First, I
check whether my device connected with internet or not, if it is connected then
check my clock time , if then it is not working then I check my lan cable else
may be some issue

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First I
turn on bluetooth on my both devices and then go to bluetooth setting in my
phone and select the speaker name and pair them.

What according to
you makes you a good candidate for customer service or technical support
job?

Deep knowledge of technical field and good communication
skills

On a scale of 1 - 5 please rate your fluency in
spoken English

4