Subject: Tech Support Candidate - Rahul Raj
From: Rahul Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Jul 2022 01:33:33 -0400

Tech Support
Test

Name

Rahul
Raj

E-mail

[email-masked]

Phone Number

(91) 9871631830

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
VoIP
Client
call to resolve out problem

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

4th qt technologies pvt ltd.

Implementation
engineer

Currently working

20k in hand

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.first of all we refresh the page and open the
java script is enabled and all cookies are enabled and clr your cookies and cahe
and set the ndtv browser upto date and restart the web browsera.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

I have already connected.

What according to
you makes you a good candidate for customer service or technical support
job?

It's depend upon the interview.

On a scale of 1 - 5
please rate your fluency in spoken English

4