Subject: Tech Support Candidate - Pavithra Karuppusamy
From: Pavithra Karuppusamy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 23:36:09 -0400

Tech Support
Test

Name

Pavithra
Karuppusamy

E-mail

[email-masked]

Phone Number

(641667) 9600905214

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Tirupur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

SURETI IMF

BDO

08.06.2022

13000

Previous
Employer 1

NA

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I'll confirm that it is a secured
connection . Then click the lock icon to know the trouble to load the page. Then
open a new tab and open

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on the
Bluetooth both phone and speaker.

Fine the Bluetooth speaker name in mobile phone.

Next waiting for the connection.

Allow the pair option to connect

Successfully connected

What according to you makes you a good candidate
for customer service or technical support job?

Customer
service - communication level is must

and problem solving skills

Tech support - need knowledge about that

Willing to learn new things

On a scale of 1 - 5 please rate your
fluency in spoken English

4