Subject: Tech Support Candidate - Gaurav Battoo
From: Gaurav Battoo <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 11:45:35 -0400

Tech Support
Test

Name

Gaurav
Battoo

E-mail

[email-masked]

Phone Number

(91) 8860696586

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Atop products pvt ltd

QA Engineer

31st july
2022

20000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Fist I
will open www.google.com.After this in google I will search for www.ndtv.com.
After this if i will get error i will refresh the page and again i will search
for www.ndtv.com.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First I
will go to the settings option . Than i will select the connectivity option.
After this Bluetooth option will come than i will click on bluetooth option .
After this Bluetooth will ask us to pair the device . Than i will click on pair
option and connect the bluetooth speaker with mobile phone.

What
according to you makes you a good candidate for customer service or technical
support job?

As I am very polite in nature. I treat people
very politely. I will try to give my as much as best support to my customer.

On a scale of 1 - 5 please rate your fluency in
spoken English

3