Subject: Tech Support Candidate - Eshan Khanduri
From: Eshan Khanduri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 09:03:20 -0400

Tech Support
Test

Name

Eshan
Khanduri

E-mail

[email-masked]

Phone Number

(246401) 7895158004

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Chamoli, Gopeshwar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Troubleshooting why you can't get to some pages can be tricky,
but this ways will get you on the right path to seeing if it's a problem with
your computer or elsewhere

1.Restart My Device.

2.Make Sure the Internet Connection Works.

3.See if the Problem Is on Your End or Theirs. downforeveryoneorjustme.com.

4.Browse a Cached Version of the Page.

5.Disable Add-Ons and Other Interfering Software.

6.Narrow Down the Problem.

7.Fix Your DNS.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on-screen instructions.

What according to you makes you a good candidate
for customer service or technical support job?

There are
a lot of factor to be considered for someone to be a great candidate of a
customer service job. First, I think is experience, you can always have a better
trust to someone who has experience of doing something and their achievements on
that experience is a great factor too. Second is attitude, a person with a
positive personality will always be a good factor to any job. Someone who sees
every problem as an opportunity to improve or showcase their skill is a great
addition to a company. Lastly, education, though it is very important to some
that you finished at least a diploma it doesn't necessarily to others.

On a scale of 1 - 5 please rate your fluency in
spoken English

4