Subject: Tech Support Candidate - Gagan Akoliya
From: Gagan Akoliya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 08:18:13 -0400

Tech Support
Test

Name

Gagan
Akoliya

E-mail

[email-masked]

Phone Number

(110084) 9354845713

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Idhs

Desktop suppory

31

26

Previous
Employer 1

Vodafone

Desktop

31

25

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

We have to clear that there is no issue with our
internet connection ,Refresh or reload a page,we have to clear cookies and
chache ,if problem not resolve then we have to make sure the web browser is up
to date, or once check the firewall setting If site is blocked in our
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen

Touch and hold Bluetooth then open the bluetooth

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More Refresh

Tap the name of the Bluetooth device you want to pair with your
device

What according to you makes you a good candidate
for customer service or technical support job?

A good
communication skill , logical thinking and quick learner ,reasoning ability ,
positive attitude and hardworking

On a scale of 1 - 5
please rate your fluency in spoken English

4