Subject: Tech Support Candidate - Vishal Bhardwaj
From: Vishal Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 04:38:20 -0400

Tech Support
Test

Name

Vishal
Bhardwaj

E-mail

[email-masked]

Phone Number

(202001) 7983858544

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 74

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Diginet pvt ltd

Executive engineer

December
2019

18000

Previous Employer 1

Pc financial

Executive

May 2020

22000

Previous
Employer 2

Reliance jio

Assistant manager

Working

25000

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly open google and then type the website (
www.ndtv.com) and then scroll the window abd tap on the correct website

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1-Firstly open the bluetooth of the speaker

2-open bluetooth of your mobile phone

3- search by the name of your speaker on the phone

4- connect the bluetooth device

What according to you makes you a good candidate
for customer service or technical support job?

According
to me behaviour is the most important thing along with good knowledge and
language for customer service

On a scale of 1 - 5 please rate your
fluency in spoken English

4