Subject: Tech Support Candidate - Gaurav Gupta
From: Gaurav Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 04:01:48 -0400

Tech Support
Test

Name

Gaurav
Gupta

E-mail

[email-masked]

Phone Number

(+91) 8448173368

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

greater noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. i will check my internet connection

2. i will check the domain of the site if it is correct or not

3. i will check if the site is down for me or for everybody

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. turn on the speaker

2. open the setting of your mobile

3. then go to bluetooth and on it

4. bluetooth will find all the nearby devices for you

5. click on the speaker name shown

6. it will ask you to pair it with your speaker , then you click yes

7. connected

What according to you makes you a good candidate
for customer service or technical support job?

i have
been fascinated by technology all my life and i also love working with people. i
want to use my technical know how to directly solve issues customers are having.
i want to be a person that makes life easier and more enjoyable for folks who
have run into a problem. i am very flexible and adaptive to learning new things.
i am sure i will be able to contribute something capable to the growth of the
company.

On a scale of 1 - 5 please rate your fluency in
spoken English

4