Subject: Tech Support Candidate - Prem Singh
From: Prem Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 03:16:59 -0400

Tech Support
Test

Name

Prem
Singh

E-mail

[email-masked]

Phone Number

(91) 7838253584

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Badarpur

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mintergraph system vt ltd

Helpdest cordinator

2015

9000

Previous Employer 1

Associate business computer

Engineer

2017

15000

Previous Employer 2

Mieux technology pvt ltd

Team
leade

2021

20000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Stap 1. Read error carefully. Then trying other
troubleshooting.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on bluetooth speaker

And then turn on phone blutooth them pairing with Bluetooth speaker
name.

What according to you makes you a good candidate
for customer service or technical support job?

I have
experience and good technical skills.

On a scale of 1 - 5
please rate your fluency in spoken English

3