Subject: Tech Support Candidate - Chandan Kumar
From: Chandan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:39:51 -0400

Tech Support
Test

Name

Chandan
Kumar

E-mail

[email-masked]

Phone Number

(+91) 8709827474

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida Sector 66 Mamura

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Hynix intermedia
NoidaTechnologies

Software Developer

April 2022

Rs-13.2K

Previous Employer 2

MCT India InfoTech Pvt Ltd.
Delhi

Software Developer

5Th July 2022

Rs-20K

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I would do check for Internet connectivity
with existing Computer on which i am working. If it's connected then ok
otherwise i will do resolve internet connectivity.

Second if computer is connected with internet then i will do check for URL match
weather it is correct or not if not then i will type it correctly otherwise

Third case i will type complete URL on Search box of a search engine like google
or yahoo or other because there might be route traffic in router for a
particular search engine.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First
--> Will turn ON BLUETOOTH of mobile phone.

Second--> Will put speaker in pairing mode.

Third--> Will wait for phone to connect with speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

Interest or passion towards solving
simple/Complex problem until or unless will solved it or delivered it correctly
to the destination.

On a scale of 1 - 5 please rate your
fluency in spoken English

4