Subject: Tech Support Candidate - Mohd Asif
From: Mohd Asif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Jul 2022 02:21:16 -0400

Tech Support
Test

Name

Mohd
Asif

E-mail

[email-masked]

Phone Number

(91) 9412180456

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Union paper mills Dubai

Mis analysis

30 sep
2021

30000

Previous Employer 1

Tce info solutions pvt ltd
meerut

It support

4 march 2019

21000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First check the our
internet.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Phone settings - Blutooth - search device name
- then click device name then connect

What according to
you makes you a good candidate for customer service or technical support
job?

Both but perfect resolution of the customer

On a
scale of 1 - 5 please rate your fluency in spoken English

1