Subject: Tech Support Candidate - ABHISHEK CHAUDHARY
From: ABHISHEK CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 13:57:47 -0400

Tech Support
Test

Name

ABHISHEK
CHAUDHARY

E-mail

[email-masked]

Phone Number

(+91) 9643687442

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

North

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Cyber security

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Team computers pvt ltd

Team leader

18500

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1.First of all check internet
connection.

2.Network software from another time.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Open
Settings

2.On the bluetooth connection.

3.I will check the name of my bluetooth speaker.

4.than connect Bluetoothspeaker

What according to you makes you a
good candidate for customer service or technical support job?

Listening carefully to the point of your customer,
understanding his problem and then giving him the solution of his problem in a
good way and also solving his problem in the right way.

On a scale of 1 - 5
please rate your fluency in spoken English

2