Subject: Tech Support Candidate - Shashitosh Jha
From: Shashitosh Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 08:19:05 -0400

Tech Support
Test

Name

Shashitosh
Jha

E-mail

[email-masked]

Phone Number

(91) 8591365498

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Kalyan

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

-Refresh the page

-Check the network/Data connection

-Check and make sure that the permission for a particular page is enable or
restricted

-make sure cookies are enable

-restart browser

-Make sure that the system is up to date

-Try basic troubleshooting options

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

--A
Bluetooth speaker can be connected with phone via Bluetooth by enabling mobile
phone Bluetooth

-- And incase if the Bluetooth speaker has audio outlet jack then we can also
connect it with audio jack cable

What according to
you makes you a good candidate for customer service or technical support
job?

I am good at listening and analysing

On a scale of 1 - 5 please rate your fluency in
spoken English

3