Subject: Tech Support Candidate - RAHIL SHRIVASTAV
From: RAHIL SHRIVASTAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 06:51:21 -0400

Tech Support
Test

Name

RAHIL
SHRIVASTAV

E-mail

[email-masked]

Phone Number

(+91) 9911039709

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mayur Public School

IT Assistant

31st July
2022

35000 Per Month

Previous Employer 1

Hindustan Petroleum
Corporation Limited

Project Coordinator Assistant

31st December 2021

20000 Per
Month

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I'll check Internet. Internet is working
or not in my PC or laptop. Then Internet is OK then next step is cookies check.
site pop-up is blocked or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a
good candidate for customer service or technical support job?

Technical Support Job means any technical query will be handle
by technical team.

On a scale of 1 - 5 please rate your
fluency in spoken English

3