Subject: Tech Support Candidate - Deepmala Singh
From: Deepmala Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 01:58:08 -0400

Tech Support
Test

Name

Deepmala
Singh

E-mail

[email-masked]

Phone Number

(+91) 8130930255

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gaur City 1

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hello Verify india

Sr Support executive

31/08/2020

37000

Previous Employer 1

HDFC ERGO GIC

Technical
support executive

30/11/2019

23000

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will click on the link

There will be message regarding error means internet connection or system or
server error if there is system problem then I will Troubleshoot the problem and
fix that, If there is internet problem then I will go to control pannel

Internet connection

Then import connection and will checkout that and fix it

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

On both device Bluetooth and searching option

Then my system Bluetooth and phone Bluetooth connectivity and will be
connected

What according to you makes you a good candidate
for customer service or technical support job?

Because I
believe that I can do technical support job perfectly because I'm having
experience in same domain

On a scale of 1 - 5 please rate your
fluency in spoken English

5