Subject: Tech Support Candidate - Abhishek kumar thakur
From: Abhishek kumar thakur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Jul 2022 05:36:12 -0400

Tech Support
Test

Name

Abhishek
kumar thakur

E-mail

[email-masked]

Phone Number

(+91) 9304099106

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Patel Nagar ,New
Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. Check
Your Connection (and Other Sites) First, let's get the obvious out of the way:
are you connected to the internet? ...

2.See if the Problem Is on Your End or Theirs.

3.Browse a Cached Version of the Page.

4.Disable Add-Ons and Other Interfering

Software.

5.Narrow Down the Problem.

6. Fix Your DNS.

7. Fire up a VPN.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Swap
down from the top of the screen.

2. Touch and hold Bluetooth.

3. Tap Pair new device. If you don't find Pair new

device, check under "Available devices" or tap

More. Refresh.

4. Tap the name of the Bluetooth device you want

to pair with your device.

5. Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

I sees every problem as an opportunity to improve or showcase
their skill.

On a scale of 1 - 5 please rate your fluency in
spoken English

4