Subject: Tech Support Candidate - akash saini
From: akash saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Jul 2022 04:46:57 -0400

Tech Support
Test

Name

akash
saini

E-mail

[email-masked]

Phone Number

(+91) 7302033202

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

noida

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

software

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

na

Previous Employer 1

na

Previous
Employer 2

na

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Websites
don't load - troubleshoot and fix error messages

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Put your
Bluetooth device in pairing mode by pressing and holding the Power button or
Pairing button.

iPhone: Go to Settings > Bluetooth > Other devices. Tap the device to
connect.

Android: Go to Settings > Connected devices > Bluetooth. Select Pair new
device and then tap the speaker's name.

What according to
you makes you a good candidate for customer service or technical support
job?

What makes me an ideal candidate for a customer service job is
my sincerity and commitment to deliver excellence. This taught me a very crucial
realization... that the every service is reflection of a company's vision and
mission. My passion is always to deliver an uncompromising service to customer's
while sticking to the company's corporate principles. I always make it my goal
to personalize my interaction with customers to maintain and create new
relationsh

On a scale of 1 - 5 please rate your fluency in
spoken English

5