Subject: Tech Support Candidate - Shreyanshi Dagwar
From: Shreyanshi Dagwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Jul 2022 04:32:33 -0400

Tech Support
Test

Name

Shreyanshi
Dagwar

E-mail

[email-masked]

Phone Number

(91) 7733977607

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mandsaur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Yes, we can do following process to acces
website:-

1. Firstly we have to check the internet connection is on or off.

2. Try another device or website.

3. Scan for viruses.

4. Clear the cache.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. We have
to on the bluetooth power of mobile as well as speaker.

2. Pair the device.

3.clicking on pair the device is connected.

What according to
you makes you a good candidate for customer service or technical support
job?

My communication and problem solving skills makes me a good
candidate for role.

Also I came from the technical background so this can help in this role as the
role is technical support.

On a scale of 1 - 5 please rate your
fluency in spoken English

5